Other Information
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The METROLift ID Q® Card allows certified METROLift patrons to board and ride
METRO’s fixed-route bus and rail service for a reduced cost of 50% of the regular fare.
To take advantage of this valuable service, as you board the bus show the bus
operator your valid picture METROLift ID Q® Card, then tap the card on the Q® Box.
You will hear a beep when the fare has been accepted and a green light will display
on the Q® Box.
You must have pre-paid value on the METROLift ID Q® Card to receive the 50%
discount fare. With the Q® Card, transfers between local buses and trains are free within a three hour time limit. An attendant may also ride with the METROLift patron, free of charge, but must board and exit the bus with the cardholder.
The METROLift ID Q® Card cannot be used for reduced fare trips on the METROLift Subsidy Program (MSP) or on the METROLift service. If you need information about how to ride METRO using the lift or ramp equipped buses, visit the METRO RideStore or call METRO information at 713-635-4000 (TDD 713-635-6993).
Brochures, public guides and instructional materials are available for all METRO
services. Remember that METROLift is a pre-scheduled service. METRO’s fixed-route bus system can accommodate your needs without any advance scheduling, giving you the freedom to travel where and when you want to as the need arises.
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METROLift Subsidy Program (MSP)
MSP is taxi transportation for certified METROLift patrons who have same-day trip requirements that can’t be provided by METROLift. MSP can be scheduled on the day of service. For information, call METROLift Customer Service at 713-225-0119
(TDD 713-652-8969).
- Yellow Cab Co. 713-223-0303
- United Cab Co. 713-699-0000
- Fiesta Cab Co. 713-428-5888
- Liberty Cab Co. 713-333-6770
METROLift Advisory Committee (MAC)
METROLift Advisory Committee serves as a link between METROLift and the community it serves. MAC is comprised of METROLift riders, METROLift staff and providers of support services to persons with disabilities. Meetings are held throughout the year at various locations. If you would like to participate and need information on future meetings, call a Customer Service Representative at 713-225-0119 or visit the METROLift web site for a list of the current year’s
meeting dates, times and locations.
METROLift Designated Stops at Major Locations
At frequently visited public places (i.e., schools, shopping centers and hospitals) with multiple entrances, METROLift, together with the property management, has installed designated METROLift stop signs where patrons and drivers can meet. Be sure you’re at the METROLift sign so the driver can see you. This practice helps our drivers to locate all patrons at that stop, making sure that no one is left behind. Below is a list of designated stops at major locations.
METROLIFT UPCOMING ADVISORY COMMITTEE
MEETINGS IN 2012
Thursday, February 2, 2012 1:00 p.m. - 2:30 p.m.
1475 W. Gray, West Gray Adaptive Recreational Center
Thursday, April 5, 2012 1:00 p.m. - 2:30 p.m.
1475 W. Gray, West Gray Adaptive Recreational Center
Thursday, June 7, 2012 1:00 p.m. - 2:30 p.m.
1475 W. Gray, West Gray Adaptive Recreational Center
Saturday, August 4, 2012 1:00 p.m. – 2:30p.m.
1900 Main, METRO Headquarters
Thursday, October 4, 2012 1:00 p.m. - 2:30 p.m.
1475 W. Gray, West Gray Adaptive Recreational Center
Thursday, December 6, 2012 1:00 p.m. - 2:30 p.m.
1475 W. Gray, West Gray Adaptive Recreational Center
All meetings are captioned.
For additional information, please call METROLift Customer Service at 713-225-0119.
1475 W. Gray, 3 W. Gray bus stop at the Center. 34 Montrose bus stop at W. Gray and Waugh, west 1-block to the West Gray Adaptive Recreational Center.
1900 Main, located between the Downtown Transit Centers for bus and METRORail.
Other Links
Harris County RIDES – is a great transportation option for people who live in Harris County but are outside of METROLift’s service area. RIDES helps eligible residents make doctor’s appointments, do grocery shopping or otherwise just get around and remain independent.
